It’s your job to know exactly what is on all your client systems—and sometimes it seems like an impossible task. Not anymore. Apple Remote Desktop is designed to make it easy to find, track, and report all the information you need to stay on top of things.
Remote Spotlight search
Apple Bug Reporter is a web-based tool that developers can use to report. We suggest submitting from your Mac so that you can attach relevant files, such as. Mac Tools Too l Trucks – Own Your Own Automotive Tool Franchise and Be Your Own Boss™ In addition to manufacturing a wide variety of outstanding automotive tools, Mac Tools provides one of the best franchise opportunities available to qualified candidates with a passion for the automotive industry.
Harnessing the power of the revolutionary Spotlight technology of OS X, the Remote Spotlight feature performs lightning-fast, user-specified searches on remote client systems. It’s the easiest way ever to find specific files or folders. And adding qualifiers with different metadata can further refine your searches. Once you find what you’re looking for, copy the files from the search results back to your own system or delete where appropriate.
When you need to supply system information, Apple Remote Desktop can help by collecting data on more than 200 hardware and software attributes on each of your network Mac computers. The data is stored in a SQL database, and you can choose from 12 report types. Or you can use third-party reporting tools to connect to the database and generate custom reports. Apple Remote Desktop can also be integrated with other data sources, such as help desk trouble ticketing systems.
Application Usage and User History reports
Collect information on everything from what applications are being used in your network to who is using which systems, what version of the operating system is running, and exactly what is installed on every one of your Mac systems. Reports in Apple Remote Desktop include the User History report, which tracks who has logged in to a computer, when they logged in and out, and if the computer was accessed via the console or remotely using SSH. The Application Usage report details which applications have been used on report systems. This information can be used to ensure compliance with your software licenses and identify any unauthorized use of applications in your organization.
Advanced reporting
You can set OS X computers to rebuild and send data on their hardware and software settings on a regular schedule, or only as needed. And it’s no problem to keep track of system profiles even when your Mac computers aren’t connected to the network. Just specify how often these systems should update their information in the database. When they do reconnect, system data will be automatically recorded and sent to you.
If you've followed the steps to connect your Mac to a Wi-Fi network, but the connection to your network or the Internet isn't reliable, the steps in this article might help.
Check for Wi-Fi recommendations
When your Mac tries to connect to a Wi-Fi network, it checks for issues that affect its ability to create a fast, stable, and secure connection. If an issue is detected, the Wi-Fi status menu in the menu bar shows a new item: Wi-Fi Recommendations. Choose it to see recommended solutions.
Wi-Fi recommendations are available in macOS Sierra or later.
Analyze your wireless environment
Your Mac can use Wireless Diagnostics to perform additional analysis.
- Quit any apps that are open, and connect to your Wi-Fi network, if possible.
- Press and hold Option (Alt) ⌥ key, then choose Open Wireless Diagnostics from the Wi-Fi status menu .
- Enter your administrator name and password when prompted.
Wireless Diagnostics begins analyzing your wireless environment:
If the issue is intermittent, you can choose to monitor your Wi-Fi connection:
When you're ready to see recommendations, continue to the summary. Wireless Diagnostics asks for optional information about your base station or other router, so that it can include that in the report it saves to your Mac.
Click the info button next to each item in the summary to see details about that item. Wi-Fi best practices are tips that apply to most Wi-Fi networks.
Back up or make note of your network or router settings before changing them based on these recommendations—in case you need to use those settings again.
Monitor your Wi-Fi connection
Your Mac can monitor your Wi-Fi connection for intermittent issues, such as dropped connections. Follow the steps to analyze your wireless environment, but choose ”Monitor my Wi-Fi connection” when prompted.
During monitoring, a window shows that monitoring is in progress. Monitoring continues as long as this window is open and you're on the same Wi-Fi network, even when your Mac is asleep.
If Wireless Diagnostics finds an issue, it stops monitoring and shows a brief description of the issue. You can then resume monitoring or continue to the summary for details and recommendations.
Create a diagnostics report
Wireless Diagnostics automatically saves a diagnostics report before it displays its summary. You can create the same report at any time: press and hold the Option key, then choose Create Diagnostics Report from the Wi-Fi status menu . It can take your Mac several minutes to create the report.
- macOS Sierra and later saves the report to the /var/tmp folder of your startup drive, then opens that folder for you.
To open the folder manually, choose Go > Go to Folder from the Finder menu bar, then enter /var/tmp. - OS X El Capitan or earlier saves the report to your desktop.
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The report is a compressed file with a name that begins “WirelessDiagnostics.” It contains many files that describe your wireless environment in detail. A network specialist can examine them for further analysis.
Use other diagnostics utilities
Wireless Diagnostics includes additional utilities for network specialists. Open them from the Window menu in the Wireless Diagnostics menu bar:
- Info gathers key details about your current network connections.
- Logs enables background logging for Wi-Fi and other system components. The result is saved to a .log file in the diagnostics report location your Mac. Logging continues even when you quit the app or restart your Mac, so remember to disable logging when you're done.
- Scan finds Wi-Fi routers in your environment and gathers key details about them.
- Performance uses live graphs to show the performance of your Wi-Fi connection:
- Rate shows the transmit rate over time in megabits per second.
- Quality shows the signal-to-noise ratio over time. When the quality is too low, your device disconnects from the Wi-Fi router. Factors that affect quality include the distance between your device and the router, and objects such as walls that impede the signal from your router. Learn more.
- Signal shows both signal (RSSI) and noise measurements over time. You want RSSI to be high and noise to be low, so the bigger the gap between RSSI and noise, the better.
- Sniffer captures traffic on your Wi-Fi connection, which can be useful when diagnosing a reproducible issue. Select a channel and width, then click Start to begin capturing traffic on that channel. When you click Stop, a .wcap file is saved to the diagnostics report location on your Mac.
Learn more
Additional recommendations for best Wi-Fi performance:
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- Keep your router up to date. For AirPort Time Capsule, AirPort Extreme, or AirPort Express Base Station, check for the latest firmware using AirPort Utility. For non-Apple routers, check the manufacturer's website.
- Set up your router using Apple's recommended settings, and make sure that all Wi–Fi routers on the same network use similar settings. If you're using a dual-band Wi-Fi router, make sure that both bands use the same network name.
- Learn about potential sources of Wi-Fi and Bluetooth interference.
Learn about other ways to connect to the Internet.